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Your position: Home / SHIPPING & RETURNS

SHIPPING & RETURNS

HYCHIKASHOP SHIPPING POLICY

Our shipping days are Monday through Friday.

Standard Shipping

hychikashop.com uses USPS to ship its products to you, our valued customers. Packages under 140lbs and that meet certain size requirements can be shipped via USPS Ground or Home. Transit time within the continental US is 1 to 5 business days. Guaranteed delivery times are for the amount of time the package spent in transit. Packaging and pulling of inventory is not included in the transit time.

Delays due to Acts of God, weather or other unusual circumstances are not refundable.

It is important to choose Business or Residential delivery correctly. The customer will be held responsible for additional charges if chosen incorrectly.

In order to protect our customers, we reserve to right to ship any order signature required if the conditions of the order warrant it.

For the product policy that is not damaged but the customer wishes to return the product (changes the purchase intention), if you change the purchase intention, you can return the product free of charge within 7 days, and the freight is borne by the purchaser.

Expedited Shipping

We offer USPS Standard Overnight, USPS 2 Day or USPS Express Saver expedited shipping rates. These shipping speeds do not include the time required to prepare your order. Certain items, such as aerosols and lithium-ion batteries cannot be expedited due to hazardous material regulations.

Orders to Alaska and Hawaii must be shipped air freight. We only offer 2-Day and Overnight shipping speeds on orders to these states.

Large / Bulky Items – Freight Shipping

hychikashop.com stocks many industrial and commercial grade tools and accessories. Some of these items are large, heavy and/or bulky (items such as Threaders, Benders, Panel Saws, Generators, etc). These items may not be able to ship via USPS Ground and will require a Freight delivery. Free shipping promotions only apply to items that can be shipped via USPS Ground.

When shipping to a business please choose whether you need liftgate service or not. Without liftgate service, you will be responsible for removing/off loading your order from the truck. If your site has a forklift or loading dock, you may wish to choose the no liftgate option. If liftgate is required at time of delivery but not selected during ordering, you will be responsible for any additional charges. If your delivery location is actually a residential address, you will be responsible for additional charges that will be charged by the freight carrier.

PayPal

With the exception of manufacturer-shipped products, all items included in your PayPal order must ship together at the same time. Please keep this in mind when ordering Special Order products, as they may require an extended fulfillment time (Special Order items are clearly marked with estimated times on the product page).

Shipping Promotions

We offer free ground shipping on all small parcel orders over $199. This offer is limited to items below 140lbs, and which meet certain size and packaging constraints. Items that cannot be shipped via USPS Ground do not qualify for these promotions. Freight & Truck Line and/or expedited shipments are not Ground shipping. Free shipping is automatically applied to qualifying orders at checkout.
 

SHIPPING POLICY

Our brands have overseas warehouses in the United States, the United Kingdom, Japan, and the Czech Republic, and we use Amazon's overseas warehousing services worldwide (including Amazon US warehouse, Amazon UK warehouse, Amazon German warehouse, Amazon Japanese warehouse), you can follow Choose the nearest logistics warehouse in your area so that we can express the products to you faster, allowing you to enjoy Amazon's next-day delivery service without paying Amazon membership fees.

Logistics time

Overseas warehouse name Shipping logistics channels time
     
US FBA 3-7 day
     
UK FBA 2-3 day
     
EU FBA 2-4 day
     
Russia cdek 2-7 natural days; 5-15 natural days in remote areas
     
Australia fastway 1-6 day
     
Czech Republic DHL 2-4 day
     
China EMS 7-14 day
     
 

Return address: Plaza No. 5, China South City, Pinghu, Longgang District, Shenzhen, Guangdong, China

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